Terms & Conditions

REFUNDS

No returns or refunds are accepted. Please know and understand that every piece is handmade and will vary and differ from time to time, including slight imperfections.

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SHIPPING & DELIVERY

VICTORIA - Local delivery/pick-up can be negotiated. Shipping through Australia Post will be an additional cost based on where you are located.

AUSTRALIA - Shipping through Australia Post will be an additional cost based on where you are located.

INTERNATIONAL - Please forward an email to lambsstudio@outlook.com to organise international shipping.

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DAMAGES

Lamb's Studio will not be responsible for any damages incurred during postage. In the case an item can be repaired, this will attract a repair fee. 

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COMMISSIONS 

Commission items are expected to be completed between 4-6 weeks. This timeframe may extend depending on the size of the project. No two pieces can be replicated.